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We believe in beauty that’s kind to your body and the planet, offering handcrafted, cruelty-free, and toxin-free solutions designed to nourish, protect, and enhance your natural beauty.
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Are your products natural?Most of our products are natural or have naturally derived ingredients. For specific details, please refer to our full ingredients list to ensure the product you are interested in meets your criteria.
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Where are your product ingredients listed?All ingredients are listed on our website. Additionally, each ingredient is listed on the product label. Please review any allergens before you purchase.
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Are your products tested on animals?No, PurLuxe Elixirs is proud to be animal and cruelty free.
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Will your products cause build-up?When used as instructed and with proper hair care, our products do not cause build-up. Note our loc replenisher is created with heavier oils than our root stimulators and should primarily be used directly on your hair and not on your scalp.
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What is the shelf life of your products?Due to the nature of using natural ingredients, our products should be used within 12 months.
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What are your current processing times?All orders will be processed within 2-4 business days. Once orders are processed, your order will leave our facility and be in the hands of the carrier. Shipping speed is based on the option you choose at the time of order.
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When will my product ship?Orders will ship after the processing time of 2-4 business days. Once your order ships, you will receive an email. All orders ship from Texas which does affect when you receive your product.
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Do you provide refunds?PurLuxe Elixirs does not provide refunds unless there are extenuating circumstances. Please read all product ingredients and uses carefully before ordering. Please contact support@purluxeelixirs.com so our team can assist you based on your situation.
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